Staff
Invite a staff member
Section titled “Invite a staff member”- Open Settings → Staff and choose Invite a supervisor.
- Enter the email of the person’s Posty5 account and choose a role — or tick exactly the permissions they need under Advanced permissions.
- They receive an invitation email. It expires after 24 hours; until then it is listed under pending invitations, where you can cancel it.
There are twelve roles, Store manager, Order staff, Shipping staff, Warehouse staff, Customer service, Product manager, Marketing, Accountant, Returns staff, Content manager, Analyst and Technical admin. For example,
- Store manager — runs the store, but cannot refund, change payment settings, manage staff or connect integrations and domains.
- Accountant — payments, refunds and financial reports.
- Analyst — can look at everything but change nothing.
- Technical admin — integrations, domains and supplier connections, but not payments.
Tick or untick permissions on top of a role to fine-tune it; the member then shows as customized. Anything not ticked is blocked.
Manage your team
Section titled “Manage your team”Each member can be edited or removed from the Staff page. Inviting and changing permissions use credits; removing someone is free.
Some things stay with the owner, the Operations log, deleting the store and full access. Ownership cannot be passed to anyone else.
Staff who can see orders get a notification in the control panel when a new order arrives. The person who made a change is not notified about it.