Credit transfers

What a credit transfer is

A credit transfer moves credits from your balance to another Posty5 account, named by its email address. The credits leave your balance and arrive in theirs at once. Sending costs no credits.

Who can send credits

Sending is available on the Business plan, while the plan is active. If your Business plan has ended, renew it to send again.

Each transfer is a whole number of credits, at least 100, and at most your available balance.
There is no fee. The recipient receives exactly the amount you send.
Your monthly credits are used first, then your extra credits, the same order as any other use of credits.

Who can receive credits

Any active Posty5 account with a verified email address can receive credits.

An account on the Free plan can receive one transfer. After that, it can receive more only on a paid plan.
Accounts on the Starter, Pro and Business plans can receive any number of transfers.

How to send credits

Open My Subscription and select Transfer credits.
Enter the Recipient email, the Credits to send and, if you like, a Note for the recipient of up to 140 characters.
Check the review step. It shows the recipient’s name and email partly hidden, the amount and your balance after the transfer.
Select Send to confirm. The recipient gets the credits at once, and you both receive an email.

Where to see your transfers

My Subscription, then Credit transfers, lists the credits you sent and received, with their status.
Credit usage shows each transfer as Transfer sent or Transfer received. Sent credits are not counted as spending.
The recipient also gets a notification in Posty5, and both of you get an email.

What happens to credits you receive

Received credits are added to your Extra credits, next to any credits you bought.
They never expire and stay with you when you change plans. They are used after your monthly credits.
If your account owes credits, the received credits pay that off first, and the rest is added to your balance.

If something went wrong

You cannot cancel a transfer yourself. If you sent credits to the wrong account, contact Posty5 support. Support can review the transfer and, where appropriate, take back the credits the recipient has not spent and return them to you.

For developers

With an API key you can read whether the account can send or receive transfers and list its transfers, through the API, the SDKs and MCP. Sending is only possible from your Posty5 account, never with an API key.

Frequently asked questions

Which plan do I need to send credits?

The Business plan. Free, Starter and Pro accounts can receive credits but cannot send them.

How many transfers can a Free account receive?

One. To receive more, upgrade to any paid plan.

I’m on Free and already received a transfer. Can I receive another?

Not on Free. Upgrade to Starter, Pro or Business and you can receive any number of transfers.

Can I cancel a transfer?

No. Check the recipient on the review step. If you sent credits to the wrong account, contact Posty5 support.

Why does it say this account can’t receive credits?

The email does not match an active Posty5 account, or it belongs to a Free account that has already received its one transfer. For privacy, Posty5 does not say which.

Do received credits expire?

No. They stay with you when you change plans.

Are my monthly credits or my extra credits sent first?

Your monthly credits are used first, then your extra credits, the same order as when you use credits on a tool.

Does sending credits cost credits?

No. There is no fee, and the recipient receives the full amount.

Can I send credits with an API key or MCP?

No. You can read your transfers through the API, the SDKs and MCP, but sending is only possible from your Posty5 account.

I owe credits. What happens when I receive a transfer?

The received credits pay off what you owe first, then the rest is added to your balance.